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Terms & Conditions

These Terms & Conditions govern your access to and use of the GiGSTER website, services, submissions, promotional packages, and related platforms.​

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By accessing or using our website or services, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use our services.

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Use of the Website

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​You agree to:​

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  • Use the website for lawful purposes only

  • Not use the website for unauthorised commercial purposes unless expressly agreed in writing by GiGSTER

  • Not post, upload, or transmit content that is unlawful, misleading, defamatory, obscene, threatening, harassing, or otherwise objectionable

  • Not impersonate any person or misrepresent your identity

  • Not attempt to interfere with the website’s security, functionality, or data integrity

  • Not engage in scraping, data harvesting, or automated extraction of website content

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We reserve the right to suspend or terminate access where misuse occurs.

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​​​Eligibility and Age Requirements​

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By using the website, you confirm that you are at least 13 years old, or that you have permission from a parent or legal guardian to use the website.

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Accounts and Security​

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Where account registration is required:​

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  • You must provide accurate, current, and complete information

  • You are responsible for maintaining the confidentiality of your login details

  • You must not share your account credentials with any third party

  • You authorise us to assume that any use of your account is authorised by you

  • You must notify us immediately of any unauthorised use or security breach

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We may suspend or cancel accounts at our discretion where these Terms are breached.

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Gig Submissions and User Content

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The website may allow you to submit gig details, images, text, or other material ("User Content").

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By submitting User Content, you:

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  • Warrant that you have the right to submit the content

  • Confirm the content is accurate and does not infringe third-party rights

  • Grant GiGSTER a non-exclusive, royalty-free, worldwide licence to use, publish, display, edit, and distribute the content for platform, promotional, and editorial purposes

  • Acknowledge that submitted gigs may be edited for clarity, formatting, or consistency

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We reserve the right to remove or refuse content that breaches these Terms or applicable laws.

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Intellectual Property

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All website content, including text, design, graphics, logos, playlists, databases, and editorial material, is owned by or licensed to GiGSTER and protected by Australian and international intellectual property laws.

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You must not reproduce, distribute, commercialise, or modify any website content without our prior written consent, except as permitted by law.

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Promotional and Paid Services

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GiGSTER may offer paid promotional, editorial, or advertising services.

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  • Service details, inclusions, pricing, and timelines will be outlined at the time of purchase or agreement

  • Payment must be made in accordance with the agreed terms

  • Promotional placement, reach, or engagement is not guaranteed unless expressly stated

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Specific service terms may apply in addition to these Terms.

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Refunds, Cancellations and Changes​

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Promotional & Social Media Packages

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  • Promotional and social media packages are non-refundable once delivery has commenced, including (but not limited to) playlist placement, Instagram Stories, TikTok content, blog publication, or homepage features.

  • If cancellation is requested before any promotional activity has commenced, a refund or credit may be issued at GiGSTER’s discretion, less any reasonable administrative or preparation costs incurred.

  • If a promotional campaign cannot proceed due to circumstances within GiGSTER’s control, we will offer a reschedule, credit, or refund as appropriate.

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Editorial Features

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  • Editorial, featured artist, and blog packages are non-refundable once content production or publication has commenced.

  • If cancellation is requested prior to content creation, a partial refund or credit may be offered at GiGSTER’s discretion.

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Accuracy of Information

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While we take reasonable care, GiGSTER does not guarantee the accuracy, completeness, or currency of gig listings or third-party content. Event details may change or be cancelled without notice.

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Users are responsible for verifying event information with venues, artists, or ticketing providers.

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Limitation of Liability

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To the maximum extent permitted by law:

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  • GiGSTER is not liable for any loss, damage, or expense arising from use of the website or reliance on its content

  • We do not guarantee uninterrupted or error-free access to the website

  • We are not responsible for the conduct, content, or availability of third-party websites or services

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Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.

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Indemnity

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You agree to indemnify and hold harmless GiGSTER from any claims, losses, damages, liabilities, or expenses arising from:

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  • Your breach of these Terms

  • Your submitted content

  • Your misuse of the website or services

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Privacy

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Personal information is handled in accordance with our Privacy Policy, which forms part of these Terms.

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Termination

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We may suspend or terminate access to the website or services at any time, without notice, where these Terms are breached or where required by law.

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Clauses relating to intellectual property, limitation of liability, indemnity, and governing law survive termination.

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Changes to These Terms

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We may update these Terms from time to time. The most current version will be published on our website. Continued use of the website constitutes acceptance of the updated Terms.

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Governing Law and Disputes

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These Terms are governed by the laws of Victoria, Australia.

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In the event of a dispute, parties agree to first attempt resolution through good faith negotiation before commencing legal proceedings.

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Contact

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For questions about these Terms & Conditions, please contact us.

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GiGSTER acknowledges the Wurundjeri Woi Wurrung people of the Kulin Nation as the Traditional Custodians of the lands on which we live, work, and create.

We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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